About Radiant Merchants

Our Story

Welcome to Radiant Merchants, your premier destination for high-quality industrial and power tools in the heart of Nairobi. Situated on  OTC Building, Ground Floor, Shop G13, Racecourse Road, Nairobi. We are happy to serve a diverse community of professionals, contractors, and DIY enthusiasts who demand reliability and precision from their equipment over the 15 years since 2011.

Whether you are looking for heavy-duty demolition hammers for a construction site or versatile bench grinders for your workshop, we provide a curated selection of tools built to withstand the rigors of industrial work.

Why Choose Us?

  • Premium Quality: We specialize in high-performance brands designed for durability and efficiency.

  • Expert Knowledge: Our team understands the technical specifications behind every tool we stock, ensuring you get the right power rating for your specific project.

  • Extended Hours: We are open Monday to Saturday, from 7:00 AM to 8:00 PM, making it easy for you to pick up supplies before your shift begins or after the workday ends.

  • Cash on delivery (COD): We offer cash on delivery to our customer to avoid insecurities.

Shipping & Logistics

We believe that location shouldn't limit your access to the best tools.

  • Countrywide Shipping: We deliver across Kenya.

  • Transparent Shipping cost: Flat rate of Ksh 500.

  • Fast Turnaround: orders arrive within 1 to 3 business days.

Our Guarantee: Hassle-Free Returns

Your satisfaction is our priority. If a tool isn't the right fit for your needs, we offer a straightforward return policy:

  • 30-Day Window: Return items within 30 days of purchase (subject to terms).

  • No Hidden Fees: We charge zero restocking or return costs.

  • Easy Process: Initiate your return via email or visit us in-store.

  • Fast Refunds: Once processed, refunds are completed within 15 days.

Contact Information

Ready to upgrade your toolkit? Get in touch or visit us today.

  • Location: OTC Building, Ground Floor, Shop G13, Racecourse Road, Nairobi

  • Phone: +254740 149 231

  • Email: shop@radiantmerchants.co.ke

  • Working Hours: Mon – Sat: 7:00 AM – 8:00 PM | Sun: Closed